Shipping & delivery
Worldwide ShippingI’m happy to offer worldwide shipping, so you can receive your order wherever you are. All orders are carefully prepared and packaged before being sent on their way.
ProcessingOrders are usually prepared and dispatched within 5 working days of receiving payment. You will receive a shipping confirmation once your order has been sent.
Shipping Methods & Delivery TimesI work with PostNL, a reliable shipping partner. Whenever possible, tracking information will be provided after dispatch.
Estimated delivery times:
Netherlands: 1–3 business days after sending
European Union: 3–7 business days after sending
International: 7–14 business days after sending
Please note that delivery times are estimates and may vary.
Shipping costsShipping costs are calculated at checkout based on your delivery address. Available shipping options and their costs will be displayed before you complete your purchase.
International Orders & CustomsEuropean Union: Prices include applicable VAT, so no additional import charges should apply when your order is delivered.
International Orders: For orders shipped outside the EU, I will do my best to arrange shipping with duties and taxes paid in advance, wherever possible. However, this may not be available for every destination. If duties, taxes or customs fees are due upon arrival, these will be the responsibility of the recipient.
Please note that customs regulations and import charges vary from country to country, and any delays caused by customs processing are outside my control.
Questions?For shipping enquiries or assistance with your order, please get in touch via hello@syjpottery.com.